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Dana Perino reveals the lessons she's learned that have guided her through life, kept her level-headed, and led to her success, even in the face of adversity. Her memoir takes us from her Western childhood in Wyoming and Colorado to a chance meeting on an airplane that changes her life entirely. She recounts her frustration with a string of unsatisfying jobs and living circumstances until a key career tip leads her back to Washington, D.C. to work for the Bush Administration. Dana also shares her best work and life lessons -- tips that will help you to get your point across convincingly while allowing your own grace and personality to shine through. Dana offers clear, practical advice on how to restore civility to our personal and public conversations.